Free Slots No Deposit: How UK Regulation Shapes Every Spin You Take
A free slots no deposit offer sounds like the simplest thing in the world. You sign up, you get spins, you play, you keep whatever you win. In practice, the version a UK player sees in 2026 has been through more filters than almost any other gambling product on the market. The bonus is smaller than it was five years ago, the wagering is tighter, and the game selection is narrower. None of that happened by accident.
The reason sits in the licensing regime. Since 31 October 2018, the Gambling Commission has required every remote operator serving Britain to verify a customer's age and identity before they can deposit or gamble. That single rule, known as the customer interaction and verification requirement, reshaped the entire bonus funnel. A no deposit offer is now one of the few ways a brand can let someone try the product without triggering a full account check first.
So the free spins you claim today are a compromise. Operators want acquisition. Regulators want control. Players want value. This guide walks through what actually lands in your account, which brands still run these promotions, how the maths works, and where the catches hide.
What Free Slots No Deposit Actually Means in the UK
The phrase covers a narrow set of products. A no deposit bonus is credit, spins or cash added to a new account before any payment is made. It is distinct from a deposit match, which requires you to fund the account first, and from free-to-play social casino apps, which never pay real money at all. Mixing these three up is the most common mistake new players make.
UK-licensed brands have largely moved away from cash no deposit bonuses. The reason is the 2019 credit card ban, which came into force on 14 April 2020, combined with anti-money-laundering duties that make unverified cash payouts awkward. Spins on a named slot are cleaner. The operator knows exactly which game the customer is playing, can cap the value, and can attach a wagering requirement without handing over withdrawable cash on day one.
What you will typically see is between 10 and 50 free spins with a value of 10p each, giving a headline figure of £1 to £5. Some brands advertise "100 free spins" and then split them across ten days at ten per day. Read the terms before you decide the offer is generous.
How is a no deposit bonus different from a deposit bonus?
A no deposit bonus is credited before you pay anything, so the operator carries the risk. A deposit bonus matches money you have already put in, usually at 50% to 100%, and unlocks in stages. The trade-off is that no deposit offers carry heavier wagering, often 40x to 65x, while deposit bonuses sit closer to 30x to 40x.
Why do UK operators still bother with these promotions?
Acquisition cost. A UK casino pays between £80 and £250 to acquire a depositing customer through paid channels, according to figures operators have cited in trading updates. A £2 no deposit spin package that converts 8% to 12% of claimants into depositors is cheaper than buying the same customer through advertising, even after the bonus cost is counted.
Can you withdraw winnings from free spins without depositing?
Sometimes, but rarely at the headline value. Most terms cap the maximum withdrawal from a no deposit bonus at £20 to £100, and that cap applies even if you turn £5 of spins into £400. A minority of brands, including several in the Flutter and Entain portfolios, allow a clean withdrawal after verification without requiring a deposit.
The 2026 UK Landscape: Who Offers What
Regulation has split the market into three tiers. Tier one is the large UK-licensed operators with full Gambling Commission permissions, offering modest but clean bonuses. Tier two is white-label brands running on shared platforms, where the offer is often larger but the terms are denser. Tier three is offshore operators licensed in Curaçao or Anjouan, which can advertise bigger no deposit packages but sit outside UK consumer protection entirely.
That last group matters for honesty. If a brand holds a Curaçao licence and accepts UK players, it is an offshore operation. Disputes go to a foreign regulator, not to the Gambling Commission, and there is no access to the UK's free ADR service. That does not make every offshore site a scam, but it does change what happens if something goes wrong.
Figures reflect publicly advertised terms and change frequently, so treat the table as a shape rather than a fixed price list.
| Operator | Typical no deposit format | Wagering | Max cashout | Licence |
|---|---|---|---|---|
| Bet365 casino | Spins on selected slots after verification | Usually none on spins, 20x on winnings | £50 | UKGC |
| William Hill casino | 10 to 20 spins on a named slot | 40x | £20 | UKGC |
| Sky Vegas casino | Spins tied to a specific NetEnt or Pragmatic title | 30x to 40x | £50 | UKGC |
| Ladbrokes casino | Spins plus a small cash credit | 35x | £30 | UKGC |
| Paddy Power casino | Spins on selected games, sometimes bingo-linked | 35x to 50x | £30 | UKGC |
| Coral casino | Spins on a fixed slot, 7-day expiry | 40x | £20 | UKGC |
| Betfred casino | Spins plus free bingo tickets | 40x | £20 | UKGC |
| Gala Bingo | Free bingo tickets, spins on linked slots | Varies by room | £20 | UKGC |
| Betfair casino | Spins on exchange-linked slots | 35x | £30 | UKGC |
| BoyleSports casino | Spins on a Pragmatic title | 40x | £20 | UKGC |
| Virgin Games casino | Spins on a house-branded slot | 30x | £50 | UKGC |
| Betway casino | Spins plus a small bonus credit | 35x | £30 | UKGC |
| JackpotJoy casino | Spins on a bingo-linked slot | 40x | £20 | UKGC |
| Foxy Bingo | Free bingo tickets plus spins | Varies | £20 | UKGC |
| Admiral casino | Spins on selected slots | 40x | £20 | UKGC |
| 32Red casino | Spins on Microgaming titles | 30x | £50 | UKGC |
| 888 Casino | Spins plus a small cash credit | 30x to 40x | £50 | UKGC |
| BetVictor casino | Spins on a fixed slot | 35x | £30 | UKGC |
| PartyCasino | Spins on selected titles | 35x | £30 | UKGC |
| Monopoly Casino | Spins on branded Monopoly slots | 40x | £20 | UKGC |
| Grosvenor Casinos | Spins on selected slots | 35x | £30 | UKGC |
| Unibet casino | Spins on a named slot | 30x | £50 | UKGC |
| Sun Bingo | Free bingo tickets, spins on linked slots | Varies | £20 | UKGC |
| MrQ casino | Spins with no wagering on winnings | 1x or none | £50 | UKGC |
| Double Bubble Bingo | Free bingo tickets plus spins | Varies | £20 | UKGC |
| Heart Bingo | Free bingo tickets, spins on linked slots | Varies | £20 | UKGC |
| Rainbow Riches Casino | Spins on the Rainbow Riches slot | 40x | £20 | UKGC |
| Midnite casino | Spins on selected slots | 35x | £30 | UKGC |
| Lottoland casino | Spins plus lottery-linked promos | 40x | £20 | UKGC |
| BetMGM casino | Spins on a named slot | 35x | £30 | UKGC |
| PlayOJO casino | Spins with no wagering | None | No cap | UKGC |
| LottoGo casino | Spins on selected slots | 40x | £20 | UKGC |
| LiveScore Bet | Spins on selected slots | 35x | £30 | UKGC |
| talkSPORT BET | Spins on a fixed slot | 35x | £30 | UKGC |
| Mr Vegas casino | Spins on selected titles | 35x | £30 | UKGC |
| Pub Casino | Spins on a named slot | 40x | £20 | UKGC |
| Tote casino | Spins plus racing-linked promos | 40x | £20 | UKGC |
| Gala Casino | Spins on selected slots | 40x | £20 | UKGC |
| NetBet casino | Spins on selected slots | 40x | £20 | UKGC |
| Mystake casino | Spins on selected titles | 40x | £20 | Curaçao |
| Goldenbet casino | Spins on selected titles | 40x | £20 | Curaçao |
| Genting Casino | Spins on selected slots | 35x | £30 | UKGC |
| Kwiff casino | Spins on a named slot | 35x | £30 | UKGC |
| bwin casino | Spins on selected slots | 35x | £30 | UKGC |
| Lottomart casino | Spins plus lottery-linked promos | 40x | £20 | UKGC |
| Fabulous Bingo | Free bingo tickets plus spins | Varies | £20 | UKGC |
| Slots Temple | Free-to-play slots, no real money | N/A | N/A | UKGC (social) |
| 10bet casino | Spins on selected slots | 35x | £30 | UKGC |
| Casumo casino | Spins on a named slot | 30x | £50 | UKGC |
| 888 Sport | Spins plus sports-linked promos | 35x | £30 | UKGC |
| Slingo casino | Spins on Slingo titles | 40x | £20 | UKGC |
| Party Poker | Spins on selected slots | 35x | £30 | UKGC |
| QuinnBet casino | Spins on selected slots | 40x | £20 | UKGC |
| Videoslots | Spins on selected titles | 35x | £30 | UKGC |
| Donbet casino | Spins on selected titles | 40x | £20 | Curaçao |
| Betano casino | Spins on selected slots | 35x | £30 | UKGC |
| 666 Casino | Spins on selected slots | 40x | £20 | UKGC |
| Fat Pirate | Spins on selected titles | 40x | £20 | Curaçao |
| NineWin casino | Spins on selected titles | 40x | £20 | Curaçao |
| NYSpins casino | Spins on selected slots | 35x | £30 | UKGC |
| All British Casino | Spins on selected slots | 35x | £30 | UKGC |
| Mega Casino | Spins on selected slots | 40x | £20 | UKGC |
| Lucky Pants casino | Spins on selected titles | 40x | £20 | Curaçao |
| Parimatch casino | Spins on selected slots | 40x | £20 | Curaçao |
| Mega Riches | Spins on the Mega Riches slot | 40x | £20 | UKGC |
| Rainbet | Spins on selected titles | 40x | £20 | Curaçao |
| Casino Kings | Spins on selected slots | 35x | £30 | UKGC |
| Duelz casino | Spins on selected slots | 35x | £30 | UKGC |
| Voodoo Dreams | Spins on selected slots | 35x | £30 | UKGC |
| Velobet casino | Spins on selected titles | 40x | £20 | Curaçao |
| Smarkets casino | Spins on selected slots | 35x | £30 | UKGC |
| BetGoodwin casino | Spins on selected slots | 35x | £30 | UKGC |
| Ivy Casino | Spins on selected slots | 40x | £20 | UKGC |
| 777 Casino | Spins on selected slots | 40x | £20 | UKGC |
| SpinGenie casino | Spins on selected slots | 40x | £20 | UKGC |
| Dream Vegas | Spins on selected slots | 35x | £30 | UKGC |
| Amazon Slots | Spins on selected slots | 40x | £20 | UKGC |
| PricedUp casino | Spins on selected slots | 35x | £30 | UKGC |
| Rolletto casino | Spins on selected titles | 40x | £20 | Curaçao |
| Sportingbet casino | Spins on selected slots | 35x | £30 | UKGC |
| Bet UK casino | Spins on selected slots | 35x | £30 | UKGC |
| JackpotCity casino | Spins on Microgaming titles | 30x | £50 | UKGC |
| DragonBet casino | Spins on selected slots | 40x | £20 | Curaçao |
| Betdaq casino | Spins on selected slots | 35x | £30 | UKGC |
| 7bet casino | Spins on selected slots | 40x | £20 | UKGC |
| LeoVegas casino | Spins on selected slots | 30x | £50 | UKGC |
| Kinghills casino | Spins on selected slots | 35x | £30 | UKGC |
| Magic Red casino | Spins on selected slots | 35x | £30 | UKGC |
| The Pools casino | Spins plus pools-linked promos | 40x | £20 | UKGC |
| Dream Jackpot casino | Spins on selected slots | 35x | £30 | UKGC |
| Roobet casino | Spins on selected titles | 40x | £20 | Curaçao |
| Hollywoodbets casino | Spins on selected slots | 35x | £30 | UKGC |
| Mr.Play casino | Spins on selected slots | 35x | £30 | UKGC |
| Magical Vegas casino | Spins on selected slots | 40x | £20 | UKGC |
| BetWright casino | Spins on selected slots | 35x | £30 | UKGC |
| Prime Casino | Spins on selected slots | 35x | £30 | UKGC |
| Gamdom casino | Spins on selected titles | 40x | £20 | Curaçao |
| Pink Casino | Spins on selected slots | 40x | £20 | UKGC |
Which UK operators run the cleanest no deposit offers?
MrQ and PlayOJO stand out because neither applies wagering to spin winnings. Both hold UKGC licences and both have been trading in the UK market for years. The trade-off is that the headline value is smaller, usually 10 to 30 spins at 10p, and the games are restricted to a shortlist. Value over volume, in other words.
Are offshore brands worth considering?
Only with clear eyes. A Curaçao-licensed site can advertise 100 or 200 free spins without the UK's promotional caps, and some pay out reliably. But you lose access to the Gambling Commission's complaints process, the ADR scheme, and the deposit protection rules that apply to UK-licensed accounts. That is a real trade, not a theoretical one.
How the Bonus Mechanics Actually Work
Every no deposit offer is built from four numbers: the spin value, the wagering multiplier, the maximum cashout, and the expiry window. Change any one of them and the effective value of the bonus shifts dramatically. Two offers that both say "50 free spins" can be worth wildly different amounts depending on the other three figures.
Wagering is the number most players misread. A 40x requirement on winnings does not mean you need to wager 40 times the spin value. It means you need to wager 40 times whatever you won from the spins. Win £3 from 30 spins at 10p, and you need to stake £120 before any withdrawal. Win £30, and the target jumps to £1,200. The requirement scales with your luck, which is why most no deposit bonuses are never converted.
Expiry windows are the second trap. The industry norm is 7 days from the moment the bonus is credited, though some brands allow 30. If you claim on a Friday and forget about it until the following weekend, the spins and any winnings are gone. Some operators send a reminder email 24 hours before expiry. Most do not.
What does a 40x wagering requirement really cost you?
Slot RTP on most UK-licensed titles sits between 94% and 96%, with a few high-volatility games dipping to 92%. At 95% RTP and 40x wagering, the expected loss on clearing £120 of stakes is about £6. If your spin winnings were £3, the maths is already against you before you start. This is not a reason to avoid bonuses, but it is a reason to read the terms.
Why do game contributions vary so much?
Wagering only counts on certain games, and the contribution rate varies. Slots usually count at 100%. Live dealer tables often count at 10%. Some progressive jackpot slots count at 0%, meaning stakes on them do nothing to clear the requirement. A shortlist of eligible games appears in the terms, and it is worth checking before you play.
Can you claim more than one no deposit offer?
Not at the same operator, and rarely at sister brands on the same licence. The Gambling Commission's 2020 bonus rules require operators to identify and prevent multiple claims from the same person across linked accounts. Using a different email at a sister site will usually trigger a verification flag during withdrawal, and the bonus will be voided.
Game Selection: What You Can Actually Play
Free spins are almost never usable across the full game library. Operators restrict them to a named slot or a shortlist, and the reason is commercial. A spin on a Pragmatic Play title with a 96.5% RTP costs the operator less in expected value than a spin on a high-volatility Hacksaw game with a 96.7% RTP and a 20,000x max win. The tighter the restriction, the cheaper the promotion.
What you will typically see is spins on mid-volatility slots from Pragmatic, NetEnt, Microgaming, Play'n GO and Red Tiger. Titles like Gates of Olympus, Starburst, Book of Dead and Rainbow Riches appear repeatedly. High-volatility Hacksaw and Nolimit City games rarely feature, because a single lucky spin could pay out more than the entire promotion budget for that day.
Live dealer games are almost never included. Evolution and Pragmatic Live titles carry too much operational cost per spin, and the wagering contribution rates make them unattractive for bonus clearing anyway. If you want live dealer play, expect to fund it yourself.
Which slots appear most often in UK no deposit offers?
The shortlist is small and stable. Starburst (NetEnt, 96.1% RTP), Book of Dead (Play'n GO, 96.2%), Rainbow Riches (Barcrest, 95%), Gates of Olympus (Pragmatic, 96.5%) and Fishin' Frenzy (Blueprint, 96.1%) account for the majority of spins granted across UK-licensed brands. Each has a documented RTP, a mid-range volatility profile, and a spin cost the operator can model precisely.
Do free spins work on mobile?
Yes, and in 2026 the mobile experience is the default rather than an alternative. Around 78% of UK online gambling sessions now take place on a phone or tablet, up from roughly 60% in 2019. Every major UK-licensed operator designs its lobby mobile-first, which is why the sign-up flow for a no deposit offer is usually three or four taps rather than a form.
Reading the Terms Without Losing Your Mind
Bonus terms run to 2,000 words or more at some brands, and they are written to be skimmed past. The clauses that matter are a small subset. Find them and the rest is noise.
Start with the wagering multiplier and the maximum cashout. Those two numbers define the outer limit of what the bonus can be worth. Then find the expiry window and the eligible games list. Finally, check the payment method restrictions, which often exclude e-wallets like PayPal, Skrill and Neteller from bonus eligibility even when they are accepted for deposits.
The Gambling Commission's 2020 bonus rules tightened several of these areas. Operators can no longer make a customer's own money subject to wagering, cannot apply a minimum withdrawal rule higher than the bonus value, and must give a clear summary of the significant terms before the customer opts in. Enforcement has teeth. The Commission has issued fines running into millions for breaches of these rules, including a £9.4 million penalty against a major operator in 2022 for social responsibility and AML failures.
What is the single most important term to check?
The maximum cashout. A 50-spin offer with a £20 cap is worth at most £20, no matter how the spins run. A 20-spin offer with no cap and no wagering is worth considerably more in expectation. Headline spin counts are marketing. The cap is the reality.
Do you need to verify your identity before claiming?
You need to verify before you can withdraw, and since October 2018 you also need to verify before you can deposit or gamble at a UK-licensed site. In practice, most operators run a soft check against electoral roll and credit data at sign-up, and only ask for documents if the check fails. If you are asked for ID, send it promptly. Unverified accounts get locked.
Are there any tax implications for UK players?
No. Gambling winnings are not taxable for UK residents, and there is no duty on the player. The operator pays a remote gaming duty of 21% on gross gambling yield, which is why UK-licensed bonuses are smaller than offshore equivalents. The tax is baked into the offer before it reaches you.
Responsible Gambling: The Rules That Apply to You
Gambling in Great Britain is legal for anyone aged 18 or over. Every UK-licensed operator must verify age before allowing play, and must display the GamCare helpline number prominently. That number is 0808 8020 133, available 24 hours a day, seven days a week, free from UK landlines and mobiles.
Self-exclusion is available through GAMSTOP, the national online self-exclusion scheme. Registering with GAMSTOP for a minimum of six months blocks you from every UK-licensed online gambling site and app. The scheme is free, and it works across all operators, which is why it is more effective than self-excluding at individual brands.
Deposit limits, session reminders, reality checks and time-outs are all available at UK-licensed sites as standard. The Commission requires operators to offer these tools, and to act on signs of harm. If you find yourself chasing a bonus you cannot clear, or depositing to unlock spins you have already lost, that is the point to stop and use the tools.
What is the minimum age to play free slots for real money in the UK?
Eighteen. That applies to every UK-licensed operator, and it applies to no deposit offers as well as deposits. Age verification happens before play, not at withdrawal. Offshore sites may set different rules, but the UK standard is 18 and it is enforced.
Where do you go if you think you have a gambling problem?
GamCare on 0808 8020 133, or the National Gambling Helpline, which runs the same number. Both offer free, confidential advice. GAMSTOP handles self-exclusion. GambleAware funds treatment and prevention. All three are independent of the industry and free to use.
Frequently Asked Questions
Do free slots no deposit offers really pay real money?
Yes, at UK-licensed operators, but with limits. Winnings from free spins are real and can be withdrawn once wagering is cleared and identity is verified. The catch is the maximum cashout, usually £20 to £50, and the wagering requirement, usually 30x to 40x on winnings. Most players never clear it.
Which UK casino gives the most free spins with no deposit?
Headline spin counts are misleading. A 100-spin offer at 5p per spin is worth £5, the same as 50 spins at 10p. What matters is spin value, wagering and cashout cap. MrQ and PlayOJO consistently offer the cleanest terms, with no wagering on spin winnings, though the spin counts are modest.
Can I win real money without depositing anything?
You can win, and you can withdraw, but only if you clear the wagering and stay under the cashout cap. In practice, a small percentage of no deposit claimants convert to a withdrawal. The realistic expectation is a few pounds, not a jackpot. Treat the offer as a free trial, not a payday.
do free spin winnings get paid out at UK-licensed casinos?
They are paid as bonus credit first, then converted to cash once wagering clears. The conversion is not automatic at every brand. Some require you to manually move the balance, and a few apply a final 1x wagering step on the converted amount. Check the terms for the word "conversion" before you assume the money is yours.
Are no deposit bonuses available to existing customers?
Rarely. The economics do not work. A no deposit offer exists to acquire new depositors, so it is almost always restricted to first-time sign-ups at that specific brand. Existing customers get reload bonuses, free spin Fridays and loyalty rewards instead, which usually carry deposit conditions attached.
What happens if you breach the bonus terms?
The bonus and any winnings are voided, and in serious cases the account is closed. Breaching terms includes using a VPN to access a geo-restricted offer, claiming with duplicate details, or staking more than the maximum bet allowed while a bonus is active. That maximum bet is typically £5 per spin, and it is one of the most commonly broken rules.
The UX Angle: How Regulation Reshaped the Lobby
Walk through a UK-licensed casino lobby in 2026 and you are looking at a product shaped by compliance as much as by design. The signage, the placement of limits tools, the way bonuses are presented, even the colour of the buttons, all trace back to rules that came in between 2018 and 2022. The player experience is tighter and, frankly, less exciting than it was a decade ago. It is also considerably safer.
The most visible change is the opt-in. Before 2020, bonuses were often applied automatically, and customers discovered the wagering requirement only when they tried to withdraw. The Commission's bonus rules ended that. Every significant term now has to be shown before the customer accepts, and acceptance must be an active choice. That single change pushed the terms summary from page four of the T&Cs to a box on the offer screen itself.
The second change is the lobby layout. Bonus tiles that once dominated the top of the homepage have been pushed down or replaced with responsible gambling messaging. Some operators now show a deposit limit prompt on first login. Others run a mandatory session reminder at 60 minutes. These are not optional extras. The Commission has fined operators for failing to implement them properly.
Why does the sign-up flow feel slower than it used to?
Because it is. Age and identity verification happens before the first deposit, not at withdrawal, and that adds friction at the front of the funnel. The upside is that withdrawals are faster once you are verified. The downside is that a casual sign-up now takes three to five minutes rather than 60 seconds, and drop-off rates at the registration stage have risen accordingly.
How have payment flows changed since the credit card ban?
Debit cards remain the dominant funding method, but the mix has shifted. Bank transfers through open banking now account for a growing share of deposits, and e-wallets like PayPal, Skrill and Neteller are widely used. The catch is that e-wallet deposits are excluded from bonus eligibility at most UK brands, so if you want the no deposit offer, claim it before you fund the account.
Building a Realistic Strategy Around No Deposit Offers
Treat a no deposit bonus as a free look at a product, not as a route to profit. The expected value is small, the variance is high, and the conversion rate from spin to withdrawal is low. That is not a criticism of the offers. It is simply what the maths says.
The sensible approach is to claim one offer at a time, read the four key terms before opting in, and set a hard stop on how much time you spend trying to clear the wagering. If the spins produce nothing, close the tab. If they produce a small win, decide whether the wagering is worth the time. Usually it is not, and that is fine.
Do not chase. Do not open a second account at a sister brand to claim the same offer. Do not deposit more than you planned in order to unlock spins. Every one of those moves is anticipated by the operators and by the regulator, and none of them improves your position.
What is a realistic conversion rate for no deposit spins?
Low single digits. Industry figures suggest that between 5% and 12% of no deposit claimants go on to deposit, and of those, a fraction ever withdraw from the bonus itself. The offer is an acquisition tool with a known cost per head. It is not designed to make the player rich.
Is it worth claiming multiple no deposit offers across brands?
Only if you treat each one independently and read the terms every time. Claiming across five brands might net you 100 spins in total, but each comes with its own wagering, cashout cap and expiry. The admin alone eats the value. One or two well-chosen offers beat a scattergun approach.
How do you avoid the most common mistakes?
Read the maximum cashout first. Check the expiry window second. Confirm the eligible games list third. Then decide whether the offer is worth your time. Skipping those three steps is how most players end up disappointed, and it takes less than two minutes to avoid.
Final Thoughts
Free slots no deposit offers in the UK are a smaller, tighter and more honest product than they were in 2015. The headline spin counts have shrunk, the wagering has not moved much, and the cashout caps are firm. What has changed is the transparency. You now see the terms before you opt in, you know the age and verification rules, and you have access to GAMSTOP and the GamCare helpline if things go wrong.
That is a better deal for the player, even if it feels less generous. The brands still running clean offers, from MrQ and PlayOJO through to the mainstream operators like Bet365, William Hill, Sky Vegas and Ladbrokes, are competing on trust rather than on headline numbers. The offshore sites advertising 200 free spins are not wrong to do so, but they are operating under a different licence and a different set of protections. Know which one you are signing up to.
Claim one offer. Read the four numbers. Play the spins. If they pay, check the cap before you get excited. If they do not, move on. That is the whole game, and it is a lot less complicated than the terms pages make it look. Gamble responsibly, stay within your limits, and remember that the helpline on 0808 8020 133 is there for anyone who needs it.